How far in advance can I book?

You can book up to 3 days ahead. Your locked rate is valid until the end of the collection window shown on your booking confirmation.

Who can collect the cash at the branch?

The person named on the booking must present a valid passport or national ID at collection. A third party cannot collect on your behalf.

What if I need to cancel my booking?

Cancellations are accepted before collection. Bank transfer bookings are refunded to the original account. For our full cancellation policy, see the Cancellation & Refund Policy page.

Is there a minimum or maximum exchange amount?

Minimums and maximums depend on the currency and current branch stock. The booking system will display available limits when you select your currency pair.

Licensed · Bank Indonesia Regulated · 9 Branches

Book Your Currency Exchange Online in Bali

Lock your exchange rate now — before you leave your hotel. Collect cash at any of our 9 branches across Kuta, Canggu, Jimbaran, Nusa Dua, and Kerobokan. Powered by BERES Mocha — a secure, cloud-based booking platform with real-time rate synchronization and Bank Indonesia compliance.

Rate locked on paymentZero service feesReal-time rate syncBank Indonesia compliant

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Lock Your Rate Now

Takes under 2 minutes. Your rate is guaranteed until collection.

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No commitment until you pay

The Process

How Online Booking Works

Four steps from your phone to your cash — takes under two minutes to complete.

Fill in your profile

Enter your name, ID type (passport or KTP), nationality, and contact details. First-time customers register once — returning customers just search by ID.

Choose currency & amount

Select the currency and amount you want. The system shows the live rate before you confirm your order.

Pay to lock your rate

Complete payment via bank transfer, virtual account (BCA, Mandiri, BRI, BNI), or credit/debit card through Midtrans. Your rate is locked the moment payment is confirmed.

Collect at any branch

Show your booking reference and present the same ID used during booking. Walk straight to the collection counter — no waiting, no re-quoting.

Start Booking — It's Free

Payment

How to Pay

Bank Transfer

Transfer via all major Indonesian banks. No processing fee. Rate locked immediately on payment confirmation.

Virtual Account

Pay via virtual account — BCA, Mandiri, BRI, or BNI. Instant confirmation once payment is received.

Credit / Debit Card

Visa and Mastercard accepted via Midtrans. A processing fee is shown before you confirm — no hidden charges.

Collection

Who Can Collect?

The person named on the booking must be present at collection. A valid passport or government-issued national ID is required — no exceptions.

Third-party collection is not permitted. The ID presented must match the name used during the booking process.

Collection is available at any active CX branch — not just the branch you may have selected during booking. Bring your booking reference number and ID.

What to bring

Booking reference number (email or SMS)
Valid passport or national ID
The card used for payment (card transactions)

Cancellation Policy Summary

Cancellations are accepted before you arrive to collect. Bank transfer bookings are refunded to the original account. Card payments are refunded to the original card. Processing times vary by payment method.

Read the full cancellation & refund policy

FAQ

Booking Questions

How far in advance can I book?: You can book up to 3 days ahead. Your locked rate is valid until the end of the collection window shown on your booking confirmation.
Who can collect the cash at the branch?: The person named on the booking must present a valid passport or national ID at collection. A third party cannot collect on your behalf.
What if I need to cancel my booking?: Cancellations are accepted before collection. Bank transfer bookings are refunded to the original account. For our full cancellation policy, see the Cancellation & Refund Policy page.
Is there a minimum or maximum exchange amount?: Minimums and maximums depend on the currency and current branch stock. The booking system will display available limits when you select your currency pair.

View all FAQs

Booking powered by

BERES Mocha

Our online booking runs on BERES Mocha — a cloud-based money changer management platform built exclusively for Indonesian currency exchange businesses. Your booking is processed in real-time, with your locked rate synced instantly to our branch systems.

Real-time rate sync across all 9 branches
Bank Indonesia compliant — KUPVA BB regulated
Cloud-based — secure, 99.9% uptime
Self-service order with instant confirmation

Learn about BERES Mocha

Collect at Any of Our 9 Branches

Kuta

Kartika PlazaDewi Sri

Canggu

Batu BolongSubak SariKantor Desa TibubenengSamadi

Jimbaran

Nusa Dua

Kerobokan

Bumbak

Collection Locations

Collect at Any Branch in Bali

Kuta Canggu Jimbaran Nusa Dua Kerobokan

Ready to Book?

Lock Your Rate Before You Leave

Rate fluctuations happen. Book now, pay securely, and collect your cash at whichever branch is most convenient — no queue, no negotiation, formal receipt every time.

Start Booking — It's Free

Licensed by Bank Indonesia · KUPVA BB · Booking powered by BERES Mocha